The Admitting Representative will provide efficient, timely, courteous registration services to ensure a high level of customer service. Create a positive impression for each patient, family member, visitor or staff while performing the tasks of preadmitting, admitting and/or registering, routing or escorting patients, family or visitors. Primary responsibility is to assist patients and their families in accessing services and to act as an advocate and navigator until the patient is handed off to clinical staff. This position is part-time and located ONSITE at Community Memorial Hospital in Ojai, CA. Shift: 12-hour shifts, 8 hour shifts, Day & Night shifts - rotating weekends & holidays. Shifts vary from 11:30am-8:00pm, 7:00am-1:00pm, 7:00pm-7:30am or 7:00am-7:30pm. Requirements: High School Diploma OR GED. Zero (0) or more years of hospital/medical/clinical experience OR customer service experience. Preferred: Bilingual in English and Spanish. One (1) or more years of hospital/medical/clinical experience OR One (1) or more year of customer service experience. Data entry experience. Familiarity with health plans/insurances. Guidehouse offers a comprehensive, total rewards package including medical, Rx, dental & vision insurance, personal and family sick time & company paid holidays, discretionary variable incentive bonus eligibility, parental leave, 401(k) retirement plan, life insurance, health savings and flexible spending accounts, short-term & long-term disability, tuition reimbursement, personal development & learning opportunities, skills development & certifications, employee referral program, corporate sponsored events & community outreach, and emergency back-up childcare program. Guidehouse is an Equal Opportunity Employer and complies with applicable laws regarding employment and accommodations.
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